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Frequently Asked Questions (FAQ)

MONQ personal aromatherapy diffusers are not intended for individuals under 18.

MONQ is the pioneer in the personal aromatherapy industry and created the first portable aromatherapy diffuser. We are a small but mighty company based in Nashville, where we handcraft all of our 100% organic and pure essential oil blends.
By blending ancient aromatherapy practices with modern technology, we have revolutionized the way that our customers can experience the benefits of essential oils. Our organic blends are expertly tailored by our aromatherapist to feel the way they want—from our flagship blend Zen (frankincense, ylang-ylang, and sweet orange), to our fan-favorite Relieve (ginger, spikenard, and helichrysum), to our proven Healthy blend (cinnamon leaf, marjoram, and turmeric)—we are so proud to have over 33K 5-star reviews from our customers who have been changed for the better by our products.

People often ask “what does the word MONQ mean?”

MONQ is an acronym that stands for Modified Observation of Natural Qualia.

Let’s start with Qualia. Qualia is a poorly understood word that means our experience of the world. For example, qualia could be the redness of a strawberry, the sweetness of vanilla, or feeling nervous and stressed as opposed to feeling calm.

We believe that using MONQ can change how you interact with the world. For example, MONQ may help you lower stress and change how you experience and perceive elements of your daily life.

That is why we say Improve Your Qualia of Life® with MONQ.

Yes.

MONQ supports you on your path to a healthy lifestyle, and it is our goal to provide you with safe products that help you live your best life. To learn more about the safety of MONQ products, we encourage you to visit monq.com/safety.

MONQ is designed to provide aromatherapy anywhere.

That said, users with asthma or similar pulmonary conditions, and pregnant or nursing women, should not use MONQ. Some of our blends contain essential oils that the National Association for Holistic Aromatherapy recommends avoiding while pregnant or breastfeeding.

Remember, MONQ should not be inhaled into the lungs.

For more information, visit monq.com/safety.

MONQ personal aromatherapy diffusers are not intended for persons under 18 years of age. While MONQ products are safe, we do not wish to encourage the hand-to-mouth habit that may lead to unhealthy habits, such as smoking.

Yes, we have a number of authorized retailers that sell MONQ worldwide. Find MONQ retailers near you by visiting MONQ.com/find.

Please use the code “HAPPY5” at checkout for a small discount on your first order! For large orders, please message us for information about discount pricing.

We don’t want you to miss your favorite MONQ products! That’s why we’ve created a waitlist.

Due to popularity and factors beyond our control, MONQ products will occasionally sell out. When this happens, the product is temporarily removed from the shop. To locate the product, use the search function to find the product page link.

If the product is out of stock, you have the option to “Join the Waitlist” to receive an email alert notifying you of the product’s return to stock. Simply enter your email address, or sign in to your MONQ account, check the prompt to receive an email, and click “sign up.”

When your favorite product returns to stock, we’ll happily email you an alert so that you won’t miss it!

MONQ should not be inhaled into the lungs. Simply, breathe in the mouth, out the nose. The breathing action is similar to that of sucking a drink through a straw.  To breathe into the mouth without inhaling, use your mouth, tongue, and pharynx to draw from the device and push the breath to the nose. Breathe out your nose. Keep your mouth closed during the breath.

MONQ is most beneficial when breathed in this manner. Data suggests that the terpenes—the active compounds—are less effective when absorbed in the lungs.

While use differs by person, most MONQ devices provide approximately 200 breaths of Therapeutic Air®.  With regular, recommended use, each diffuser lasts about a month.

Because MONQ blends have a robust taste, most users are satisfied taking 2-3 breaths every few hours. Often users find they need to take fewer, softer breaths than they initially anticipated.  Users who are particularly sensitive to external stimuli (including aromatherapy) often like to soften the impact of each breath, by inserting their fingertip as a spacer between their mouth and the device. Not surprisingly, these users find their personal diffusers last far longer, sometimes more than 300 breaths.

No. MONQ handcrafts personal aromatherapy diffusers.

MONQ personal aromatherapy diffusers use vaporizer technology to deliver all-natural essential oil blends in classic aromatherapy combinations, all of which are free of nicotine and tobacco, GMOs, and artificial ingredients, and are 100% organic and vegan. Breathe our blends into your mouth, pause, and breathe out through your nose. MONQ should not be inhaled into the lungs.

So, when do you need to reorder? Here are some tips:

  • The light doesn’t shine as bright. We can all use a tune-up once in a while. So can your diffuser. When the crystal light starts blinking, doesn’t shine as bright, or doesn’t light up, you need a new diffuser.
  •  The air you breathe seems a little less fresh. Our blends are pleasantly robust. When your diffuser begins to lose flavor or taste stale, please replace it. We want you to have the best experience. 
  • The vapor flow changes. Vapor output changes from diffuser to diffuser and user to user. But, if the vapor of your go-to diffuser changes, grab a new one.
  • You don’t feel the way you want. MONQ products are designed to help you Feel the Way You Want. Anything less than that? It’s time for a new diffuser. =)

MONQ Bottled Blends should not be used to refill your Original diffuser nor any other similar device including e-cigarettes or vapes. These essential oils are not eJuice!

Rather, Bottled Blends are made to be used with your favorite water-based room diffuser or with an aromatherapy necklace or like device. Simply add 2-3 drops of your preferred Bottled Blend to a water-based room diffuser—we recommend one with a built-in timer to avoid sensory adaptation.

For aromatherapy on the go, try one of our Original diffusers or MONQ R—a sustainable, portable, and rechargeable aromatherapy diffuser that uses Blend PODs to help you can breathe your favorite blends anywhere.

We’re so excited for you to try MONQ R! Each device includes a FlipCase, reusable diffuser, and 3 interchangeable Blend PODs. The PODs can be changed by twisting them onto or off the diffuser battery. Similar to our Original diffusers, to use the MONQ R diffuser, breathe in the aromatherapy vapor through your mouth and out your nose. MONQ should not be inhaled into the lungs. Please consult MONQ.com/Breathe to better understand how to use our personal aromatherapy diffusers properly.

The average user will breathe in approximately 200 breaths of therapeutic air from each POD. When you buy a MONQ R device—each with three  Blend PODs—you get nearly 600 breaths of aromatherapy.

A fully charged diffuser battery will last approximately a week. Additionally, the FlipCase power pack is designed to keep the battery fully charged for an optimal draw with every breath.

Mix & Match is the newest MONQ R option! With Mix & Match, you choose your favorite color FlipCase and corresponding base blend. On the product page, select “Customize Your MONQ R.” Then, complete your purchase by selecting any two additional Blend PODS. Mix & Match MONQ R is available for all existing MONQ R blends with a $10 customization charge.

Yes! We have two Mix & Match options. The first is to customize your MONQ R by choosing your base blend and FlipCase and selecting the Customize Your MONQ R option. This allows you to purchase the device with three separate blends. Alternatively, our Blend PODS can be purchased individually, so you can easily try each blend and share them with friends!

To charge the diffuser, simply put it in the FlipCase, and the MONQ R case will charge the diffuser for you!

To charge the FlipCase, simply plug it into an electrical source using the provided USB charging cord. The light on the bottom of the MONQ R will light up when it is charging.

Yes. MONQ will guarantee the MONQ R device for six months after the purchase date. Please contact MONQ Happiness with questions about the device or guarantee. If the warranty has already lapsed, we will be happy to help you troubleshoot issues that may affect your experience.

Nearly all of our blends are available in Blend PODs, which are compatible with the MONQ R. Customers can choose a standard MONQ R, which includes three PODs of the base blend, or Mix & Match MONQ R, which allows you to choose your FlipCase and any three Blend PODS (+$10).

Original diffusers are not compatible with MONQ R.

No! We love our Original diffusers and know many of our customers do too! Original diffusers are perfect for trying out new blends and sharing with friends. MONQ R is simply another, more sustainable option for our customers.

MONQ R was created to revolutionize the way you breathe—it’s rechargeable, reusable, responsible, and reinvented. There are lots of R’s in there, so MONQ R just seemed to fit!

Each MONQ R comes with 3 Blend PODs. When you purchase a standard MONQ R, you receive 3 PODs of the base blend. If you choose to customize your MONQ R with Mix & Match, you pick your FlipCase and any three Blend PODs! 

Want more? No problem! Blend PODs can be purchased individually!

Yes! The Blend PODS are recyclable.

You’re in luck! We have replacement Blend PODs that can be purchased on MONQ.com!

When do you need to reorder? Here are some tips:

  • The light doesn’t shine as bright. We can all use a tune-up once in a while. So can your diffuser. When the crystal light starts blinking, doesn’t shine as bright, or doesn’t light up, you need a new diffuser.
  •  The air you breathe seems a little less fresh. Our blends are pleasantly robust. When your diffuser begins to lose flavor or taste stale, please replace it. We want you to have the best experience. 
  • The vapor flow changes. Vapor output changes from diffuser to diffuser and user to user. But, if the vapor of your go-to diffuser changes, grab a new one.
  • You don’t feel the way you want. MONQ products are designed to help you Feel the Way You Want. Anything less than that? It’s time for a new diffuser. =)

MONQ Bottled Blends should not be used to refill your diffuser nor any other similar device including e-cigarettes or vapes. These essential oils are not eJuice!

Rather, Bottled Blends are made to be used with your favorite room diffuser or with an aromatherapy necklace or similar passive diffuser.

When possible, we recommend using room diffusers with intermittent mist, like our Anywhere Diffuser, to avoid sensory adaptation.

For aromatherapy on the go, try one of our Original diffusers or MONQ R— a sustainable, portable, and rechargeable aromatherapy diffuser that uses Blend PODs to help you can breathe your favorite blends anywhere.

There are several different ways that you can use MONQ Bottled Blends!
1. Simply inhale! Open the bottle and hold it near your nose and inhale.
2. Use a water-based room diffuser. Please note that because of the phenomenon of sensory adaptation, we do not recommend using a desktop diffuser for prolonged periods of time.
3. Aromatherapy jewelry: Place a couple of drops in your favorite essential oil passive diffuser, such as an aromatherapy necklace.

No. We’ve designed our Bottled Blends to be used aromatically with an electric or passive diffuser. Please do not use MONQ Bottled Blends internally, as additives to food or drink, or apply them to skin.

To use with a passive diffuser, simply place 2-3 drops of your favorite Bottled Blend in the diffuser.  We like this method of use best because it is fully consistent with the concepts of sensory adaptation.  When using a passive diffuser, bring it to your nose every hour or so, breathe in the scent, and enjoy the benefits of aromatherapy.

Roll-On blends are designed for you to apply to your wrists, neck, and temples. Apply as frequently as you desire or to achieve the desired effects of the blend. For individuals with sensitive skin, we recommend patch testing the Roll-On blend first. Simply apply a small amount to your skin. If you experience an adverse reaction, such as redness or itching, cleanse thoroughly and discontinue use.

Roll-Ons are best when used within two years of opening when stored in a cool, dark place.

MONQ requires customers to verify their age at the time of purchase. While all MONQ products are safe, we wish to encourage only healthy habits. With that in mind and out of an abundance of caution, MONQ personal aromatherapy diffusers are not intended for individuals under the age of 18. As a result, we do require age verification at checkout, regardless of the product.

Almost everyone! Roll-Ons are not intended for individuals with respiratory illnesses or who are allergic to essential oils, women who are pregnant or nursing, or children.

MONQ products should not be used by those with respiratory illnesses or chronic pulmonary conditions, such as asthma or COPD.

Because some MONQ products contain essential oils that the National Association for Holistic Aromatherapy recommends avoiding during pregnancy or while breastfeeding, MONQ is not recommended for use by those women. To read the entire article, please visit NAHA. See our disclaimer for more detailed exceptions and explanations.

The Roll-Ons are blends of 100% pure essential oils, sustainably sourced throughout the US and around the globe, diluted in a carrier oil blend. The carrier oil blend consists of fractionated coconut oil, sunflower seed oil, meadowform seed oil, and virgin grapeseed oil.

At MONQ, we love our furry, scaly, and feathered friends, too! But, our blends have been formulated for humans only. Please store all MONQ products in a place safe from curious critters.

CBD is the abbreviation for cannabidiol, the main, nonintoxicating cannabinoid found in the Cannabis sativa plant, which includes all varieties of hemp and marijuana plants. MONQ cannabidiol (CBD) is derived from American-grown hemp and contains 0.0% THC. It is processed using an environmentally friendly and sustainable, proprietary extraction method designed to keep the CBD potent and unadulterated.

The hemp plants from which our CBD is extracted are sourced from US farms with organic growing methods.

Our CBD material is processed in a state-of-the-art facility in North Carolina. It is extracted using a proprietary custom process that utilizes extremely cold temperatures and pharmaceutical grade ethanol. The process is environmentally friendly and sustainable.

Yes. MONQ CBD is independently tested by a third-party lab to determine potency and ensure our products are free from pesticides, mold, heavy metals, and vitamin E acetate.

We always encourage customers to know and follow local, regional, and state laws. As of the time of the MONQ+ launch, federal law allows the purchase of hemp-derived CBD with THC levels below 0.3%. Local and state laws may differ.

CBD isolate, which is THC free and the purest form of CBD, is used in MONQ+ diffusers.

No. All MONQ + CBD is hemp-derived and has 0.0% THC. THC is the intoxicating psychoactive compound in marijuana that causes a “high.”

We work hard to preserve the pleasing and robust taste and aroma of our blends when we create CBD formulations. Users who are sensitive to tastes may notice slight variations from batch to batch and collection to collection. That said, MONQ+ products do not have the unpleasant aftertaste frequently associated with CBD.

Each MONQ+ diffuser has 100 mg CBD in it, which accounts for approximately 10% of the total blend.

Yes, it is likely that you will feel increased therapeutic effects after breathing in MONQ+ blends. Essentially, MONQ’s terpene-rich essential oil blends are enhancing the effects of CBD. So, you may feel a greater sense of calm and relaxation when you breathe from a MONQ+ diffuser.

Unfortunately, MONQ cannot ship its MONQ +cbd products to South Dakota because CBD is not legal in the state. While the 2018 Farm Bill, legalized CBD on a federal level, states have the right to restrict its sale or production. At this time, South Dakota has not legalized hemp or CBD though bills to do so have been introduced in both the 2019 and 2020 legislative sessions.

No. All MONQ +cbd is hemp-derived and has 0.0% THC. THC is the psychoactive compound in marijuana that can cause a failed drug test.

CBD is the abbreviation for cannabidiol, the main, nonintoxicating cannabinoid found in the Cannabis sativa plant, which includes all varieties of hemp and marijuana plants. MONQ cannabidiol (CBD) is derived from American-grown hemp and contains 0.0% THC. It is processed using an environmentally friendly and sustainable, proprietary extraction method designed to keep the CBD potent and unadulterated.

The hemp plants from which our CBD is extracted are sourced from US farms with organic growing methods.

Our CBD material is processed in a state-of-the-art facility in North Carolina. It is extracted using a proprietary custom process that utilizes extremely cold temperatures and pharmaceutical grade ethanol. The process is environmentally friendly and sustainable.

Yes. MONQ CBD is independently tested by a third-party lab to determine potency and ensure our products are free from pesticides, mold, heavy metals, and vitamin E acetate.

We always encourage customers to know and follow local, regional, and state laws. As of the time of the MONQ+ launch, federal law allows the purchase of hemp-derived CBD with THC levels below 0.3%. Local and state laws may differ.

Each 10 mL MONQ+ Roll-On bottle contains 50 mg of CBD.

MONQ’s unique, terpene-rich aromatherapy optimizes the CBD to create an “entourage” effect and deepen the therapeutic benefits of the Roll-Ons.

At MONQ, we love our furry, scaly, and feathered friends, too! But, our blends have been formulated for humans only. Please store all MONQ products in a place safe from curious critters.

Unfortunately, MONQ cannot ship its MONQ +cbd products to South Dakota because CBD is not legal in the state. While the 2018 Farm Bill, legalized CBD on a federal level, states have the right to restrict its sale or production. At this time, South Dakota has not legalized hemp or CBD though bills to do so have been introduced in both the 2019 and 2020 legislative sessions.

No. All MONQ +cbd is hemp-derived and has 0.0% THC. THC is the psychoactive compound in marijuana that can cause a failed drug test.

 

Aromatherapy Sets

New
Feel Festive Collection
FeelFestive

Feel Festive Collection

New
Feel Fun Collection
Feel Fun Collection

Feel Fun Collection

Any 4 Original Diffusers
Any 4

Any 4 Original Diffusers

Any 5 Original Diffusers
Any 5

Any 5 Original Diffusers

Any 7 Original Diffusers
Any 7

Any 7 Original Diffusers

Any 10 Original Diffusers
Any 10_

Any 10 Original Diffusers

Original Diffusers

New
Cheer
cheer-HQ

Cheer

frankincense
palo santo
sweet myrrh

New
Bright
Bright

Bright

clove
lemon
lime

New
Fresh
Fresh

Fresh

ginger
lemon
peppermint

New
Joy
Joy

Joy

lime
mandarin
orange

MONQ Nootropics
Focus
FOCUS

Focus

clarity
productivity
vision

Happy
happy-min

Happy

fennel
thyme
vanilla

Mountain
mountain-min

Mountain

juniper leaf
peppermint
scotch pine

Ocean
ocean-min

Ocean

eucalyptus
lime
tangerine

Peace
Peace-min

Peace

frankincense
mandarin
rosemary

Relieve
relieve

Relieve

ginger
helichrysum
spikenard

Sexy
sexy-min

Sexy

jasmine
lime
patchouli

Sleepy
Sleepy-25%

Sleepy

bergamot
chamomile
lavender

Vibrant
vibrant-min

Vibrant

ginger
lemon
spearmint

Zen
zen-min

Zen

frankincense
sweet orange
ylang ylang

MONQ R Blend PODs

Any 3 MONQ R Blend PODs
3 PODs Pack

Any 3 MONQ R Blend PODs

Any 5 MONQ R Blend PODs
5-PODs-Pack

Any 5 MONQ R Blend PODs

Any 7 MONQ R Blend PODs
7 PODs Pack copy 2

Any 7 MONQ R Blend PODs

New
Cheer
Cheer POD PT 1

Cheer

frankincense
palo santo
sweet myrrh

Active
Active POD PT 1 v2@2x

Active

bitter orange
black pepper
sage

MONQ Nootropics
Focus
Focus POD PT 1@2x.2

Focus

clarity
productivity
vision

Forest
Forest POD PT 1 v2@2x

Forest

black spruce
douglas fir
sandalwood

Happy
Happy POD PT 1 v2@2x

Happy

fennel
thyme
vanilla

Healthy
Healthy POD PT 1 v2@2x (1)

Healthy

cinnamon
marjoram
turmeric

Love
Love POD PT 1 v2@2x

Love

cacao
davana
siam wood

Mountain
Mountain POD PT 1 v2@2x

Mountain

juniper leaf
peppermint
scotch pine

Ocean
Ocean POD PT 1 v2@2x

Ocean

eucalyptus
lime
tangerine

Peace
Peace POD PT 1

Peace

frankincense
mandarin
rosemary

Pumpkin Spice
Pumpkin Spice POD

Pumpkin Spice

allspice
cinnamon
nutmeg

Relieve
Relieve POD PT 1 v2@2x

Relieve

ginger
helichrysum
spikenard

Sexy
Sexy POD PT 1 v2@2x

Sexy

jasmine
lime
patchouli

Sleepy
Sleepy POD PT 1 v2@2x

Sleepy

chamomile
kava
lavender

Vibrant
Vibrant POD PT 1 v2@2x

Vibrant

ginger
lemon
spearmint

Zen
Zen POD PT 1 v2@2x

Zen

frankincense
sweet orange
ylang ylang

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