Frequently Asked Questions (FAQ)

MONQ Diffusers are not intended for individuals under 18.

People often ask “what does the word MONQ® mean?”

MONQ is an acronym that stands for Modified Observation of Natural Qualia. Let me start with Qualia. Qualia is a poorly understood word. It stands for how you and I experience the world. The redness of a strawberry, the sweetness of vanilla, or feeling nervous, feeling stressed, as opposed to feeling calm. So we believe that with the use of MONQ you can change how you interact with the world.

For instance, we believe we can lower your level of stress by using MONQ and can, in general, change the way you feel about and the way you experience things in your daily life.

That is why we say with MONQ you can Improve Your Qualia of Life™.

Yes.

MONQ supports you on your path to a healthy lifestyle, and it is our goal to provide you with safe products that help you live your best life. To learn more about the safety of MONQ products, we encourage you to visit monq.com/safety.

MONQ is designed to provide aromatherapy anywhere.

That said, users with asthma or similar pulmonary conditions, and pregnant or nursing women, should not use MONQ. Some of our blends contain essential oils that the National Association for Holistic Aromatherapy recommends avoiding while pregnant or breastfeeding.

For more information, visit monq.com/safety.

MONQ personal aromatherapy diffusers are not intended for persons under 18 years of age. While MONQ products are safe, we do not wish to encourage the hand-to-mouth habit that may lead to unhealthy habits, such as smoking.

Yes, we do have a number of third-party retailers that sell MONQ worldwide. Find MONQ retailers near you by visiting MONQ.com/find.

Please use the code “HAPPY5” at checkout for a small discount on your first order! For large orders, please message us for information about discount pricing.

MONQ blends should be drawn in through the mouth, also known as a “mouth inhale,” and exhaled through the nose. The breathing action is similar to that of sucking a drink through a straw.  To breathe into the mouth without inhaling into the lungs, use your mouth, tongue, and pharynx to draw from the device and push the breath to the nose for exhalation.  Keep your mouth closed during the breath. While MONQ blends are safe to inhale into the lungs, data suggests that the terpenes—the active compounds—are less effective when absorbed in the lungs.

While use differs by person, most MONQ devices provide approximately 200 breaths of Therapeutic Air®.  With regular, recommended use, each diffuser lasts about a month.

Because of the robust flavors of MONQ blends, most users are satisfied taking 2-3 breaths every few hours. Often users find they need to take fewer, softer breaths than they initially anticipated.  Users who are particularly empathic or sensitive to external stimuli (including aromatherapy) often like to soften the impact of each breath, by inserting their fingertip as a spacer between their mouth and the device. Not surprisingly, these users find their personal diffuser lasts far longer, sometimes more than 300 breaths.

We are often asked if MONQ is an e-cigarette or a vaporizor.  MONQ personal essential oil diffusers use vaporizer technology to deliver all-natural essential oil blends in classic aromatherapy combinations, all of which are free of nicotine and tobacco, GMOs, and artificial ingredients, and are 100% organic and vegan. Breathe our MONQ blends into your mouth, pause, and exhale through your nose.

So, when do you need to reorder? Here are some tips:

  • If you chose Auto-Ship with your first ordernever. You know how to make life easy and efficient, and MONQ’s got you covered with a new delivery every 14 or 28 days. If you didn’t choose Auto-Ship, do it now and enjoy the simple pleasures in life! Or, add a new blend to be sure you always Feel the Way You Want!
  • The light doesn’t shine as bright. We can all use a tune-up once in a while. So can your diffuser. When the crystal light starts blinking, doesn’t shine as bright, or doesn’t light up, you need a new diffuser.
  •  The air you breathe seems a little less fresh. Our blends are pleasantly robust. When your diffuser begins to lose flavor or taste stale, please replace it. We want you to have the best experience. 
  • The vapor flow changes. Vapor output changes from diffuser to diffuser and user to user. But, if the vapor of your go-to diffuser changes, grab a new one.
  • You don’t feel the way you want. MONQ products are designed to help you Feel the Way You Want. Anything less than that? It’s time for a new diffuser. =)

MONQ bottled blends should not be used to refill your personal MONQ diffuser nor any other similar device including e-cigarettes or vapes. These essential oils are not eJuice!

Rather, bottled blends are made to be used with your favorite water-based room diffuser or with an aromatherapy necklace or like device. Simply add 2-3 drops of your preferred bottled blend to a water-based room diffuser—we recommend one with a built-in timer to avoid sensory adaptation.

For aromatherapy on the go, try one of our MONQ original diffusers or MONQ R— a sustainable, portable, and rechargeable aromatherapy diffuser that uses Blend PODs to help you can breathe your favorite blends anywhere.

We’re so excited for you to try MONQ R! Each device includes a FlipCase, reusable diffuser, and 3 interchangeable Blend PODs. The PODs can be changed by screwing them onto or off the diffuser. Similar to MONQ’s original diffusers, to use the MONQ R diffuser, breathe in the aromatherapy vapor through your mouth and out your nose. There is no need to inhale. Please consult MONQ.com/Breathe to better understand how to use our personal aromatherapy diffusers properly.

The average user will breathe in approximately 200 breaths of Therapeutic Air from each POD. When you buy a MONQ R device—each with 3 Blend PODs—you get nearly 600 breaths of aromatherapy.

A fully charged diffuser battery will last approximately a week. Additionally, the FlipCase powerpack is designed to keep the battery fully charged for an optimal draw with every breath.

Mix & Match is the newest MONQ R option! With Mix & Match, you choose your favorite color FlipCase and corresponding base Blend. On the product page, select “Customize Your MONQ R.” Then, complete your purchase by selecting any two additional Blend PODS. Mix & Match MONQ R is available for all existing MONQ R blends with a $10 customization charge.

Yes! We have two Mix & Match options. The first is to customize your MONQ R by choosing your base Blend and FlipCase and selecting the Customize Your MONQ R option. This allows you to purchase the device with three separate blends. Alternatively, our Blend PODS can be purchased individually, so you can easily try each blend and share them with friends!

To charge the diffuser, simply put it in the FlipCase, and the MONQ R case will charge the diffuser for you!

To charge the FlipCase, simply plug it into an electrical source using the provided USB charging cord. The light on the bottom of the MONQ R will light up when it is charging.

Yes. MONQ will guarantee the MONQ R device for 6 months after the purchase date. Please contact MONQ Happiness with questions about the device or guarantee. If the warranty has already lapsed, we will be happy to help you troubleshoot issues that may affect your experience.

Nearly all of our blends are available in Blend PODs, which are compatible with the MONQ R. Customers can choose a standard MONQ R, which includes three PODs of the base blend, or Mix & Match MONQ R, which allows you to choose your FlipCase and base Blend and any two additional Blend PODS (+$10).

MONQ original diffusers are not compatible with MONQ R.

No! We love our MONQ original diffusers and know many of our customers do too! MONQ original diffusers are perfect for trying out new blends and sharing with friends. MONQ R is simply another, more sustainable option for our customers.

MONQ R was created to revolutionize the way you breathe—it’s rechargeable, reusable, responsible, and reinvented. There are lots of R’s in there, so MONQ R just seemed to fit!

Each MONQ R comes with 3 Blend PODs. When you purchase a standard MONQ R, you receive 3 PODs of the base blend. If you choose to customize your MONQ R with Mix & Match, you pick your FlipCase and base Blend POD and finish your order with any two additional Blend PODs! 

Want more? No problem! Blend PODs can be purchased individually!

Yes! The Blend PODS are recyclable.

You’re in luck! We have replacement Blend PODs that can be purchased on MONQ.com!

When do you need to reorder? Here are some tips:

  • If you chose Auto-Ship with your first ordernever.  You know how to make life easy and efficient, and MONQ’s got you covered with a new delivery every 14 or 28 days. If you didn’t choose Auto-Ship, do it now and enjoy the simple pleasures in life! Or, add a new blend to be sure you always Feel the Way You Want!
  • The light doesn’t shine as bright. We can all use a tune-up once in a while. So can your diffuser. When the crystal light starts blinking, doesn’t shine as bright, or doesn’t light up, you need a new diffuser.
  •  The air you breathe seems a little less fresh. Our blends are pleasantly robust. When your diffuser begins to lose flavor or taste stale, please replace it. We want you to have the best experience. 
  • The vapor flow changes. Vapor output changes from diffuser to diffuser and user to user. But, if the vapor of your go-to diffuser changes, grab a new one.
  • You don’t feel the way you want. MONQ products are designed to help you Feel the Way You Want. Anything less than that? It’s time for a new diffuser. =)

MONQ bottled blends should not be used to refill your personal MONQ diffuser nor any other similar device including e-cigarettes or vapes. These essential oils are not eJuice!

Rather, bottled blends are made to be used with your favorite water-based room diffuser or with an aromatherapy necklace or like device. Simply add 2-3 drops of your preferred bottled blend to a water-based room diffuser—we recommend one with a built-in timer to avoid sensory adaptation.

For aromatherapy on the go, try one of our MONQ original diffusers or MONQ R— a sustainable, portable, and rechargeable aromatherapy diffuser that uses Blend PODs to help you can breathe your favorite blends anywhere.

There are several different ways that you can use MONQ bottled blends!
1. Simply inhale! Open the bottle and hold it near your nose and inhale.
2. Use a water-based room diffuser. Please note that because of the phenomenon of sensory adaptation, we do not recommend using a desktop diffuser for prolonged periods of time.
3. Aromatherapy jewelry: Place a couple of drops in your favorite essential oil passive diffuser, such as an aromatherapy necklace.

No. We’ve designed our bottled blends to be used aromatically with an electric or passive diffuser. Please do not use MONQ bottled blends internally, as additives to food or drink, or apply them to skin.

To use with a passive diffuser, simply place 2-3 drops of your favorite bottled blends in the diffuser.  We like this method of use best because it is fully consistent with the concepts of sensory adaptation.  When using a passive diffuser, bring it to your nose every hour or so, inhale the scent, and enjoy the benefits of aromatherapy.

MONQ Originals

Personal Aromatherapy Diffuser / Terpene Pen

Zen
zen-min

Zen

  • Frankincense
  • Sweet Orange
  • Ylang Ylang
Relieve
relieve

Relieve

  • Ginger
  • Helichrysum
  • Spikenard
Happy
happy-min

Happy

  • Fennel
  • Thyme
  • Vanilla
Sleepy
sleepy-min

Sleepy

  • Chamomile
  • Kava
  • Lavender
Ocean
ocean-min

Ocean

  • Eucalyptus
  • Lime
  • Tangerine
Vibrant
vibrant-min

Vibrant

  • Ginger
  • Lemon
  • Spearmint
Sexy
sexy-min

Sexy

  • Jasmine
  • Lime
  • Patchouli
Forest
forest-min

Forest

  • Black Spruce
  • Douglas Fir
  • Sandalwood
Active
active-min

Active

  • Bitter Orange
  • Black Pepper
  • Sage
Mountain
mountain-min

Mountain

  • Juniper Leaf
  • Peppermint
  • Scotch Pine
Love
Love_smaller

Love

  • Cacao
  • Davana
  • Siam Wood
Healthy
Healthy

Healthy

  • Cinnamon Leaf
  • Marjoram
  • Turmeric

MONQ R

Reusable & NEW! Customizable Personal Essential Oil Diffuser / Terpene Pen

NewMONQ Nootropics
FOCUS
Focus Product 1@2x.3

FOCUS

clarity, productivity, & vision

Zen
Zen MONQ R

Zen

orange,
frankincense, &
ylang ylang

Happy
Happy Product 1.2@2x

Happy

fennel,
thyme, &
vanilla

Sleepy
Sleepy Product 1.2@2x

Sleepy

chamomile,
kava, &
lavender

Ocean
Ocean Product 1.2@2x

Ocean

eucalyptus,
lime, &
tangerine

Vibrant
Vibrant Product 1@2x

Vibrant

ginger, lemon, & spearmint

Sexy
Sexy Product 1@2x

Sexy

jasmine, lime, & patchouli

Love
Love Product 1@2x

Love

cacao, davana, &
siam wood

Relieve
Relieve Product 1.2@2x

Relieve

ginger,
spikenard, &
helichrysum

MONQ R Blend PODs (refills)

NewMONQ Nootropics
FOCUS
Focus POD PT 1@2x.2

FOCUS

clarity, productivity, & vision

Zen
Zen POD PT 1 v2@2x

Zen

orange,
frankincense, &
ylang ylang

Happy
Happy POD PT 1 v2@2x

Happy

fennel,
thyme, &
vanilla

Sleepy
Sleepy POD PT 1 v2@2x

Sleepy

chamomile,
kava, &
lavender

Ocean
Ocean POD PT 1 v2@2x

Ocean

eucalyptus,
lime, &
tangerine

Vibrant
Vibrant POD PT 1 v2@2x

Vibrant

ginger, lemon, & spearmint

Sexy
Sexy POD PT 1 v2@2x

Sexy

jasmine, lime, & patchouli

Active
Active POD PT 1 v2@2x

Active

black pepper, orange, & sage

Mountain
Mountain POD PT 1 v2@2x

Mountain

juniper, peppermint, & pine

Forest
Forest POD PT 1 v2@2x

Forest

black spruce, douglas fir, & sandalwood

Love
Love POD PT 1 v2@2x

Love

cacao, davana, &
siam wood

Healthy
Healthy POD PT 1 v2@2x (1)

Healthy

cinnamon leaf, marjoram, & turmeric

Relieve
Relieve POD PT 1 v2@2x

Relieve

ginger,
helichrysum, &
spikenard

Bottled Blends

Therapeutic Fragrance ®

Ocean in a Bottle
Ocean Bottle Blend

Ocean in a Bottle

feel the ocean and experience nostalgia through this adventurous blend.

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