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My MONQ Story: Sophie

Zen diffusers Sophie's story

Sophie submitted her MONQ story to me over email, and it resonated with me so much that I decided to reach out to her for some more details. MONQ customers come from all walks of life. The range of their reasons for using MONQ spans from just because the blends taste good to relief for serious medical conditions. While our diffusers are not specifically intended for treating any specific conditions, we have heard from many customers that they have seen very real results. It is stories like Sophie’s that truly hit home and make what we do every day that much more gratifying.

Sophie is 18 years old and has struggled with mental illness her entire life. Last year, she hit a low and had to spend a month in hospital to manage her depression and anxiety. After she was discharged, she tried all kinds of different methods for managing her mental health. Medication, marijuana, and cigarettes never even crossed her mind because there is a history of addiction in her family. Instead, Sophie turned to more natural remedies, and this is when she came across MONQ. She first found out about MONQ when she was browsing social media. She admits, “I was a little nervous at first, so I only ordered Active and Zen”. To this day, she still uses Active in the mornings and Zen in the evenings. She tells me these two blends have made a huge impact on her life.

Zen is her favorite blend, because “at the end of the day it’s a great way to relax and take a moment” for herself. She continues, “I feel revitalized even in my lowest moments, and for that I am so grateful”. Sophie has tried various other blends and has enjoyed them all! She loves that the diffusers are a simple and healthy alternative to vaping. “A bonus,” she adds, “is that all of my friends who do vape say that my MONQ diffusers are way cuter than their clunky vape pens”.

Sophie has shared MONQ with her sister, who suffers from an anxiety disorder and has found the diffusers very helpful. She says many of her friends have also hopped onto the bandwagon and are very committed to the brand. In fact, one of her friends was able to kick her smoking habit by using MONQ! Sophie tells me proudly that this was extremely powerful to watch.

Finally, Sophie points out that she has been very impressed with the professionalism and care that MONQ takes with all of our customers. She tells me how a friend of hers once lost a package. With a quick phone call we were able to figure out what happened and replace her order. She also enjoys the email surveys we send out. She states they “reaffirm my belief that this is a company that truly cares about their customers”. Sophie finishes, “I want to thank you and the rest of the MONQ team for being such a positive influence in my life”.

If you would like to share your MONQ story for a chance to be featured on our blog, please send it via email to stephanie@monq.com!


Stephanie Verheyen
Inbound Marketing Strategist, MONQ Blog Curator
B.A. in Psychology, Masters in Marketing
Favorite MONQ blend: Ocean

Disclaimer
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. No conclusions should be drawn between the effects of individual components of MONQ and the effects of MONQ itself. No studies have been undertaken on the effects listed in this paper or on the MONQ.com website as related specifically to MONQ.


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